Privacy Policy
Last updated: April 10, 2026
Who we are
Long Island Chimney Co., LLC, operating as Long Island Chimney Co., is a chimney service business located at 77 Glen Cove Road, Carle Place, NY 11514. Our contact email is info@longislandchimneyco.com and our phone number is (631) 625-8789.
What we collect
When you fill out an estimate form on this website, we collect:
- Your name
- Your phone number
- Your ZIP code
- The type of service you’re inquiring about
- Your preferred timeline (if provided)
- Your email address (if provided — optional)
- Additional details you choose to share in a message field
We also collect standard web analytics data: IP address, browser type, pages visited, time on site, and referral source. This is collected via cookies and server logs.
How we use it
- To contact you about your inquiry
- To schedule service appointments
- To send you estimates and invoices
- Occasionally, to send service reminders (annual sweep reminders, etc.)
- To improve our website based on aggregate visitor behavior
Who we share it with
We share limited information with:
- Our payment processor for billing (credit card info is processed by Stripe; we do not store card numbers)
- Our CRM/scheduling software to manage your appointments
- Financing partner if you apply for financing (only with your consent)
- Law enforcement if legally compelled (we’ve never had this happen)
We do not sell your information. Ever.
Cookies
We use essential cookies to make the site work and analytics cookies to measure traffic. You can disable cookies in your browser settings. If you do, some features (like remembering you entered a ZIP code) won’t work.
Your rights
You can request a copy of the information we have about you, correction of inaccurate information, or deletion of your records at any time. Email info@longislandchimneyco.com and we’ll respond within 30 days.
SMS and call policy
If you submit a form or call us, we may follow up by phone or text. You can opt out of texts by replying STOP. We don’t text marketing messages unless you’ve specifically opted in.
Changes
We may update this policy. The “last updated” date at the top reflects the most recent revision. Material changes will be announced via the website banner.
Contact
Questions about privacy? Email info@longislandchimneyco.com or call (631) 625-8789.
